Accessibility at Duffloo
Duffloo Inc. is committed to making our website and mobile apps usable by everyone, including people with disabilities. We aim to meet the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its Integrated Accessibility Standards Regulation.
Standard we are working towards
We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. We have not yet completed an independent accessibility audit, so we cannot claim full conformance. We fix accessibility issues as we find them and as they are reported to us.
Accessible formats and communication supports
If you need any information on this site — including our Terms of Service, Privacy Policy, pricing, or the Clothes Safeguard Plan — in an accessible format, or if you need a communication support, please contact us. We will work with you to provide it in a suitable format in a timely way and at no additional cost.
Telling us about a problem
If you run into a barrier on our website or in our apps, please tell us what happened, the page or screen you were on, and the assistive technology you were using. We take accessibility feedback seriously and will acknowledge your message.
- Email: support@duffloo.com
- Phone: 1-833-DUFFLOO (1-833-383-3566)
- Mail: Duffloo Inc., Toronto, Ontario, Canada
Our accessibility feedback process is available in an accessible format on request.